Category «Outages»

Emergency Maintenance: Line Card Replacement.

Hi, We wanted to make you aware that we will be completing necessary emergency maintenance work within our data centre this Sunday. This has the potential to impact all customers on our virtual platform which includes all VDI customers, all hosted and exchange customers, all VPS customers and all web and email services. To reduce …

Incident Report

INCIDENT SUMMARY Date: 23rd September 2019 Time: 12:56 Period of Disruption: 12:56 – 13:00 INITIAL INCIDENT FAULT Oosha Monitoring Systems alerted infrastructure engineers to a number of VLANs that had disconnected. This in turn had an affect on connectivity within the customer environments. TIMELINE OF EVENTS 12:56 Oosha monitoring systems alert infrastructure engineers to a …