Service Affected: xDSL
MULTIPLE NODES : LOSS OF SERVICE
Incident Details:
On 29/06/10, BT experienced some difficulties with The MSIP network at Multiple locations around the country.
The fault was identified at 16.00 and was upgraded within BT to a SI.
Progress Details:
BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is now on site.
Further updates will be provided as soon as possible.
UPDATE:
BT Anticipated Clear Time 10:30
Operational teams are carrying out remote diagnostics.
UPDATE:
BT Anticipated Clear Time: 13:00
UPDATE:
Actual Clear Time: 16:15
Service has been restored by completing a Configuration.
This issue may have been due to root cause still under investigation.