BT Incident Reference: 4670 Issue : 4
Detected Date: 12/02/2010 Detected Time: 03:30
Start Date: 12/02/2010 Start Time: 03:00
Anticipated Clear Date: 12/02/2010 Anticipated Clear Time: 18:00
Incident Headline: : ERX11 MILTON KEYNES 2 : OVER RUNNING PEW
Incident Details: On 12/02/2010], BT experienced some difficulties with an ERX11 at Milton Keynes.
The fault was identified at 05:53 and and was upgraded within BT to a SI.
The difficulty was as a result of Over running Planned work
Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is now on site.
Operational teams are carrying out remote diagnostics.
Further updates will be provided as soon as possible.