Service Affected: xDSL
Start Date: 04/12/2009
Start Time: 00:01
Resolve Time: 06:00
Further to the outages earler this week we have been advised by BT that the issue has been identified as
faulty BT maintained equipment on one of the interconnect nodes.
As a result emergency work to replace the affected system card will be performed between 04/12/2009 00:01 and 04/12/2009 06:00 during this period users connected to this node may experience up to 60 minutes downtime.
End users may experience stale sessions after the work has complete, if your are unable to connect after the resolve time please power down your ADSL equipment for 25 minutes before contacting support.