Service Affected: Mail
Start Date: 28/05/2009
Start Time: 10.50
Resolve Time: 11.05
We are currently expeirencing problems with one of our smtp servers, engineers are currently working to resolve the issue.
We apologise for any inconvenience.
Update: The fault has been resolved an normal service has now resumed.
Service Affected: Mail
Start Date: 27/05/2009
Start Time: 12.30
Resolve Time: 13.11
We are currently expeirencing problems with one of our smtp servers, engineers are currently working to resolve the issue.
We apologise for any inconvenience.
Update: The fault has been resolved an normal service has now resumed.
Service Affected: Internet Connectivity
Start Date: 18/05/2009
Start Time: 07.00am
Resolve Time: 11.45am
Our transit provider is currently experiencing problems in certain parts of the country, the majority of users will be unaffected, but users that pass directly through the affected points of presence will experience a loss of connectivity. Their engineers are currently on route updates will be posted as we receive them.
Update: The cause of the fault has been identified and engineers are working on the repair.
Update: The fault has been repaired and the service is now stable.
Service Affected: Co-Location
Following yesterdays planned maintenance, engineers have now identified the cause of the problem. Work is now underway to replace the faulty equipment, no further outages are anticipated but the service is classed as at risk until the work has been completed.
We apologise for any inconvenience.
Service affected: All
Start Date: 14/05/2009
Start Time: 10.00pm
Estimated Completion: 11.00pm
Due to a recent power issue we are installing additional and redundant power equipment, engineers will need to turn off power one cab at a time to complete the work. During this time services within the individual cab will be affected. This work will ensure that there is no possibility of similar unplanned outages in the future.
We apologise for any inconvenience.
Service Affected: Co-Location
Start Date: 10/05/2009
Start Time: 2.15
Resolve Time: 5:30
Due to a problem with a circuit breaker some cabinets in the DC lost power. Engineers are investigating the cause of the problem. Additional work at a later date may be required. Customers affected by this outage will be contacted directly.
We apologise for any inconvenience.