Friday 25th June 2010, 22:00hrs – 04:00hrs
Saturday 26th June 2010, 22:00hrs – 04:00hrs
Sunday 27th June 2010, 22:00hrs – 04:00hrs
During the maintenance window above the host servers vs1, vs3, and esx1 will be undergoing scheduled maintenance. Access to these servers and guest servers on these hosts may be intermittent during the maintenance window. We apologise for any inconvenience this may cause.
Week Beginning Monday 21st June 2010
After the planned maintenance of the DNS servers earlier this morning we will be performing a planned upgrade of the servers during the week stated above. More information will be posted closer to the time.
Wednesday 16th June 2010, 03:00hrs – 03:30hrs
During the maintenance window above the DNS servers dns1.oosha.co.uk and dns2.oosha.co.uk will be undergoing scheduled maintenance. Access to these servers may be intermittent during the maintenance window. We apologise for any inconvenience this may cause.
UPDATE:
All planned work has been completed, additional work is required on these servers. A new post will be added with information on this work.
Friday 23rd April 2010, 21:00hrs – 09:00hrs
During the maintenance window above the Web and Email servers will be undergoing scheduled updates. Access to these servers may be intermittent during the maintenance window. We apologise for any inconvenience this may cause.
Wednesday 17th March 2010, 22:00hrs – 02:00hrs
During the maintenance window above the Web and Email servers will be undergoing scheduled updates. Access to these servers may be intermittent during the maintenance window. We apologise for any inconvenience this may cause.
Wednesday 10th Feb 2010, 00:00hrs – 02:00hrs
During the maintenance window above the Web and Email servers will be undergoing scheduled updates. Access to these servers may be intermittent during the maintenance window. We apologise for any inconvenience this may cause.
Update: (01:30) The maintenance has now been completed and full service has been restored to the platform. If you experience any issue with these services, please contact the support helpdesk via your usual method.
Tuesday 9th Feb 2010, 03:00hrs – 03:30hrs
During the maintenance window above the router will be rebooted which should take approx 10 minutes to complete, during which all directly connected customers will lose connectivity.
Service Affected: xDSL
Start Date: 04/12/2009
Start Time: 00:01
Resolve Time: 06:00
Further to the outages earler this week we have been advised by BT that the issue has been identified as
faulty BT maintained equipment on one of the interconnect nodes.
As a result emergency work to replace the affected system card will be performed between 04/12/2009 00:01 and 04/12/2009 06:00 during this period users connected to this node may experience up to 60 minutes downtime.
End users may experience stale sessions after the work has complete, if your are unable to connect after the resolve time please power down your ADSL equipment for 25 minutes before contacting support.
Saturday 28th November, 17:00hrs to 19:00hrs
During the above window, we will be performing updates to the web server and mail server platforms. Access to these services may be intermittently unavailable during this maintenance window. We apologise for any inconvenience that this work will cause.
Service Affected: Internet Connectivity
Start Date: 08/06/2009
Start Time: 21.00
Estimated Completion Time: 22.00
Our transit provider is replacing one of their core routers to increase capacity in our Wolverhampton data centre. Customers that are connected to this will be out of service. Other traffic will go through alternate routes.
We apologise for any inconvenience this will cause.