Archive for the ‘Uncategorized’ Category

Planned Maintenance: Virtual Servers

Saturday, July 31st, 2010

Wednesday 4th August 2010 22:00hrs – 02:00hrs

During the maintenance window above the host servers in the cluster VS1 will be undergoing maintenance. Access to virtual servers on these hosts may be inaccesable during this window. We apologise for any inconvenience this may cause.

Planned Maintenance: Mail Servers

Thursday, January 14th, 2010

Thursday 14th January, 20:00hrs to 23:59hrs

During the above window, we will be performing updates to the mail server platforms. Access to these services may be intermittently unavailable during this maintenance window. We apologise for any inconvenience that this work will cause.

Web & SMTP Issue

Friday, July 31st, 2009

Service Affected: Mail & Websites

Start Date: 31/07/2009
Start Time: 16:00
Resolve Time: 22:00

We are currently expeirencing problems with one of our web & smtp servers, engineers are currently working to resolve the issue.

We apologise for any inconvenience.

Update: The fault has been resolved an normal service has now resumed.

Transit Provider Connectivity

Tuesday, June 23rd, 2009

Service Affected: Internet Connectivity

Start Date: 23/06/2009
Start Time: 11:15
Resolve Time: 12:30

Our transit provider is experiencing issues routing to part of the BT network. Engineers are on site and working to resolve the problem.

We apologise for any inconvenience.

Update: The fault has been resolved an normal service has now resumed.